Workshops & Training
- Management Training
- Supervisor Training
- Conflict Management Workshops
- Half Day Workshops
- Community Training
Management Support Services
- Supervisor Coaching
- Mediation & Facilitation
- Arbitration Services
- Conflict Audits & Investigations
- One on One Support for Managers
- Individual Consultation
- Customized Support
Managing Workplace Conflicts
Workplace Conflict Management
Build a profitable and healthy organization by training your supervisory or management team.
We will work with you and your management team to ensure that supervisors have the necessary training and direction to effectively manage everyday issues relating to employee performance and behaviour.
- Formal Management Training
- Hands on Workshops
- One on One Management Coaching
Get the training necessary to deal with complicated matters involving interpersonal conflict, human rights and disciplinary matters.
Why Use Our Management Training?
Created by a legal expert, our workshops will assist you in making decisions consistent with laws pertaining to human rights, privacy and safety.
- Get practical strategies
- Act lawfully
In the absence of incorporating the "law" into supervisory training, "recommendations' are over-simplified and supervisors are inadvertently misled about the steps they need to take in order to properly build a healthy and productive workplace.
Training from a Legal Expert
Marli Rusen, founder of Management Matters, is an experienced labour, employment and human rights lawyer. Marli uses her legal expertise to teach supervisors how to practically and effectively apply governing legal principles in their day-to-day practices, policies and procedures.
Educate Don't Litigate
A significant proportion of workplace conflict could be avoided if managers and supervisors were given practical training on how to make and implement respectful and legally defensible decisions. Read more about our half day workshops for managers.

