Management Training Courses

Give Your People the Skills they Need

Managing the workplace is becoming increasingly more difficult.  Navigating through significant human rights issues and claims of mental and/or physical disability can complicate what appear to be straightforward issues.

The need to effectively manage workplace conflict is on the rise.

The workplace is becoming an increasingly complex arena to "supervise".At the same time, claims of workplace harassment and bullying are on the rise.

Managers are expected - indeed, legally required - to effectively manage staff in the face of these various issues. To complicate matters further, those who attempt to "actively" supervise, take on important workplace issues and engage in crucial "confrontations" with challenging staff often find themselves named as "respondents" in harassment and human rights complaints.

Practical and Legally Defensible Management Training Tools

In order to assist supervisors and management in navigating the complexities of the workplace, it is essential to provide them with practical, comprehensive and legally defensible training tools.

Through Management Matters, Marli Rusen provides management training on the following topics:

• Is it Discrimination? Accurately Identifying and Addressing Human Rights Issues in the Workplace

• Managing Difficult Conversations with Employees: How to Retain Control while Maintaining Respect;

• The Importance of a "Record": How to Properly Document and Communicate Performance Issues;

• Conducting Lawful Workplace Investigations - Safety, Disciplinary or Otherwise: The Power is in the Process;

• Away again? Addressing Employee Absenteeism Effectively;

• "I can't work with him anymore": How to Performance Manage Conflict and Bullying out of the Workplace;

• How to Increase Safety and Reduce Costs: Exercising Due Diligence with Workers and Worksafe;

• Communication, Documentation and Escalation: Using Performance Management to Transform Mediocrity into Excellence;

• Use or Abuse? The Lawful Detection and Handling of Substance Abuse Issues in the Workplace.