Mediations and Facilitations

Pre-Investigaton

Any successful conflict management program focuses on early and informal resolution of workplace conflict.
Often such resolution involves facilitating open, direct discussion between the employees who are engaged in the conflict. Through this discussion, the employees arrive at a mutually acceptable resolution.

To assist with this, Marli can:

• Act as a third party mediator to assist employees engage in discussions of this nature and help guide employees toward an early and effective resolution; or
• Coach managers and supervisors on how to facilitate this process.
• In circumstances where a team is involved in the dysfunction, Marli can facilitate a staff meeting to help manage the discussions and assist employees in the resolution of their ongoing issues.

Post-Investigation

In circumstances where conflict cannot be resolved informally, formal workplace investigations must be conducted.  Following such investigations, all employees, including innocent bystanders, must learn to work together and overcome the rumours, gossip and other issues that may have arisen as part of and during the course of the investigation.
Marli offers mediations, facilitations and one-on-one management coaching to assist with the resolution of post-investigation issues, including return-to-work plans, restoration of team harmony and development of "conflict prevention" protocols.